I guess all I had to do was start typing and there it is
Wednesday July 31st 2019, 10:17 pm
Filed under: Life

The story. I’m not sure I’m ready to tell it. The ending part, maybe.

Even when someone messes up and thinks you messed up when you know you didn’t and you know they (collectively) did and you know you have a brain like that but you know that other guy put it in that box but they’re so sure and eventually you shrug it off and walk away.

…When they call you two years later and they tell you they found what they’d accused you of losing and ask you to come get them and then call again and tell you they’ll return them to the manufacturer if you don’t show up in so many days to get them and they make no offer of refunding your rather large sum of money if they in fact do that (edit: it may be that that just didn’t occur to him) nor do they apologize. For anything. And when you show up the look on their face is anything but glad to see you. More, wary.

Being glad to see them anyway and laughing off our human foibles and trying on the long-lost new glasses (not mentioning that the prescription has since been replaced because that could be just so many more layers of awkward) was not what they were expecting but man, did it feel like a weight was lifted off both our shoulders.

I had once been glad to see him. He had once been glad to see me. We reclaimed that, and it was a huge relief. (What’s his name again?)

I will never again, however, order more than one pair and then send one back to be redone.

He didn’t put the paperwork quite in reach and in fact ditched it at the end rather than giving it to me where (edit: this is a guess and an assumption, to be fair) I might read the various notes on it.

I didn’t care. I’d long since ceased caring about the dumb stuff on this one. What I’d wanted to know was, the man had always seemed like actually quite a decent, caring human being, and this had been all kinds of bad for him I’m sure; there was zero point in making it worse. Why not approach it as a chance to come back to the best in ourselves, for both of us. Hail fellow well met.

The glasses I’d actually worn all this time? I’d tripped over them and had been wearing them crooked for months. Costco didn’t have the equipment to repair that style, I knew the original seller would, but I really hadn’t wanted to go back there.

And then he had had to call me to ask me to.

There’s usually a backup guy if not two in the place but at that particular moment everybody else was at lunch as the door opened again and again. Suddenly the place was hopping with customers.

And by golly he put me first even over my objections that I in no way wanted to cut in line, saying, they were still choosing, and then he fixed my regular glasses, too, after I asked if he was sure? I could come back at a better time.

It took him awhile to do. They needed what he could offer.

And he was honestly glad to get a chance to help.

2 Comments so far
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I so admire your ability to truly forgive and let the situation go. I confess, I have so much trouble with that. I would have wanted to see the paper he threw out, and then would have spent my mental energy repeatedly rehashing the interaction, to the point where it woke me up at 4 am.

I’m working on that…

Comment by Pegi F 08.01.19 @ 2:30 am

(Sigh) Aren’t things so much better when we don’t go out of our way to make them worse? You have the soul of an angel, and I’m trying really hard to be like you.

Comment by Jayleen Hatmaker 08.01.19 @ 5:44 am

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