May their goodness return to them many times over
Thursday September 01st 2011, 11:21 pm
Filed under: Family,Life

If one were to drop a painting in the washing machine, now that I can finally use mine again (yay!), I have a strong Impressionist would create a laundered Monet trail.


I got a gift in the mail today from Karin, owner of The Periwinkle Sheep, the friend who, three years ago, drove all the way from Albany NY to Burlington, VT when I was there visiting my daughter, so that we could finally get to meet in person. So. She dyed some deep turquoise fingering-weight merino and decided to mail a skein for me to play with, gorgeous, just because; she told me something was coming but I knew no more than that.

I’ll add a picture in the daylight. Sitting where I could hear the doorbell ring, wondering who the strangers were going to be who would come, it was a great comfort and a scrumptious yarn. I am listening to it to see what it wants to be.

We got up early this morning and drove to Oakland Airport across rush hour and hugged Michelle and let her go.

My dentist’s office called yesterday and asked if I could bump my 1:30 appointment up a half hour? The plumber then called me back and asked if he could come at 3:00 Thursday?

Wow. That perfect timing came in handy!

Lee Kratzer came, he tried, his snake was too short. He refused to charge me for the 45 minutes he was here. Instead, he handed me the phone number of the man who had trained him years ago and told me, He’s good, he’s honest, and he’s very reasonable, and he’s got a lot of guys working for him so one should be available.

Joshua, the new guy, got here within an hour.

First he listened to my brief summary. Then, he turned on the water in two places. Observed. Went out to the street. Heard it, saw it–it’s coming out. The first guy had dislodged the stuff enough, even if he hadn’t known it.

Well, but I didn’t want to have to call him right back in a week or a month… True! We discussed the tree, what I’d seen on the six-month-ago-plumber’s camera of that root and what that guy had said about it.

He went after it.  He had a long enough snake, but he could not get that root to give way past a certain width–just like all the previous attempts. We discussed options for a long-term cure of a longtime problem so that it doesn’t become a sudden severe emergency someday.

And then he handed me my bill.

I was stunned. “Are you sure?” I had never seen a plumber who broke it down to a quarter hour and didn’t round it up to a full extra one.  I had never seen one whose rate was that reasonable. He did the job quickly, he did it well, and he did it with a minimal amount of disruption or stress. He was a nice guy, on top of that. That made it the second time in one day that I let a plumber know he wasn’t charging me enough.  Wow.

And his grandmother and I think he said it was his mom are avid knitters and his wife an avid writer. I sent him home with encouragement for his wife and a copy of my book to share with the knitters he loves. He had earned it. He loved it! He flipped through the pages, looking at the patterns, saying all the right things, making my day right back at me.

And then I went hunting for my last ball-and-a-bit of soft, handdyed Malabrigo Rios merino and cast on a hat for Lee, the plumber who had helped me out but wouldn’t let me pay him at all.

9 Comments so far
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Wow! If I need a plumber… (Oh hang on. Wrong continent 😉 ) Those guys are keepers!

Comment by tinebeest 09.01.11 @ 11:51 pm

“Good, honest and reasonable.” And “quick!” Wish there were more like them around! Just be careful you don’t introduce his wife to to those expensive designer yarns or those rates may have to rise (unless she’s a very successful writer.)

Comment by LynnM 09.02.11 @ 12:01 am

what a refreshing story. Usualy we hear how they ripped us off. One good deed deserves another and you certainly did that. I’m sure the book will be appreciated. I certainly enjoy mine.You do the nicest things for people.

Comment by pat Flores 09.02.11 @ 3:28 am

What a wonderful way to run a business!

Comment by Chery 09.02.11 @ 5:39 am

Your Guardian Angel has been busy lately, sending just the right people at the right time. I agree with Chery, that’s the way to run a busy, I bet their business will increase .

Comment by kristy phipps 09.02.11 @ 5:59 am

Two stand-up plumbers in one afternoon?! Wow. I’m not surprised there are knitters in their lives either. Good people seem to find each other…

Comment by Channon 09.02.11 @ 6:29 am

I love Karin’s yarns. I’m so glad (and more than a little nervous) that she lives in the next town so I can procure her yarns so easily. The problem lies in the lack of my time to knit everything I buy from her! It’s starting to pile up again so I know I have to wear blinders when I see her coming. LOL!

Comment by Jody 09.02.11 @ 6:36 am

We also have a plumber who is honest and reliable. When he can’t do something, he says so. (That’s pretty rare).

So is it you, the tree, or the plumbing that needs a root canal?

Comment by Don Meyer 09.02.11 @ 9:02 am

wonderful. just wonderful.

Comment by twinsetellen 09.02.11 @ 1:29 pm

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