Part two
Friday April 10th 2009, 3:58 pm
Filed under: Friends

To tell the rest of the story:

I think, re the car rental company, it was just one clueless twit who happened to be the one that answered the phone there.  Can you just see the newspaper headline telling what he’d done?  Can you imagine corporate headquarter’s reaction?

My first draft of yesterday’s post was indignant for a different reason, though: the tow truck driver had decided to come after all, had roared up fast behind the parked firetruck, and the guy had leaped out and run to the other side of the car with his own tool while the firemen were working at opening the passenger-side door, standing closer to the mom.  The tow guy beat the fireman by less than a minute.

I noticed the fireman kept going at it till he too succeeded–he’d started the job for that woman and he was going to finish it.

The tow driver came over and whispered a hint at the fireman after both sides were open–the driver’s side works better and faster. Okay.

And then the tow guy waited till the firemen and I had left, which to me later meant so the young mom wouldn’t have the emotional support of the rest of us telling him he was out of line, because I saw him then approaching her door with a clipboard: his bill for her to sign.

When he had previously told a distraught mom he couldn’t help her, and when she was so obviously already being helped when he’d raced in.

So yes, the firemen opened the door without breaking the window.  And they were wonderful to the mom and the baby.

The tow guy seemed embarrassed by her show of emotions, weeping as she at last reached for her crying son and held him close. Or maybe he was embarrassed at himself.

I was pretty indignant. But my husband came home just as I was typing up the original post and calmed me down by trying to present it from the tow truck driver’s point of view: he might have been tied up. And then he got this call. The mom was upset. A baby was locked in a car.  That’s something he could do something about.  He finished what he had going on as fast as he could and came running to help, sorry he’d said he wouldn’t, and the firemen weren’t succeeding so he stepped in and helped.

And if I were really kind (and a little more naive than I am), I’d believe that it was indeed all selflessness on his part rather than hoping not to be thwarted in grabbing a quick buck.  Yeah, I wish… But I was grateful to Richard for reminding me not to judge and to look for the good in others. I thought that was my job!

Yeah right.  Dang. The guy’s actions still annoy me. Maybe they shouldn’t. Eh.

But I was right when I sat down and wrote about how wonderful the firemen  and firewoman were to the mom and her baby boy–that’s the real story. That’s the part that matters.  They helped not only with the mechanics of the door lock, but to comfort two people who so much needed what they had to offer.

12 Comments so far
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Oh yeah, Ifigure it was jus tthe cluelss idiot at the car rental who said they couldn’t do anything. He obviously hasn’t been trained properly. I will always remember the day I happened to be talking to the VP of the company I worked for. He commented that if it was possible to solve the problem for hte customer at store level, it was always prefereable, Since otherwise they call head office, the newspapers etc. and who needs the hassle? Unstated was the fact that he didn’t really want to deal with the client himself. Which makes him a knob. But the lesson stuck. If it is possible to help a client, I will say, what you want isn’t possible, but what I CAN do is the following…..

Comment by Carol 04.10.09 @ 5:13 pm

yep have to agree firemen are the best – 😀

Comment by rho 04.10.09 @ 5:14 pm

And once the tow truck driver was dispatched from the head office, it might have meant censure from his boss if he did not complete the job. And in this current economic climate, he may have had his own family’s well being to think about.

Comment by Diana Troldahl 04.10.09 @ 5:59 pm

Ah. That’s a good thing to think about, thank you. My understanding was she’d canceled the request for him, but they might not have understood it that way.

Comment by AlisonH 04.10.09 @ 6:05 pm

I’ll stand by comment of yesterday that the fire department is ALWAYS reliable. But Richard makes a valid point, and it never hurts to see the situation from another point of view.

Comment by Don Meyer 04.10.09 @ 7:38 pm

Good grief, I almost forgot the humor:

The Best Way To Pray
A priest, a minister and a guru sat discussing the best positions for prayer, while a telephone repairman worked nearby..  ‘Kneeling is definitely the best way to pray,’ the priest said.
’No,’ said the minister. ‘I get the best results standing with my hands outstretched to Heaven.’
’You’re both wrong,’ the guru said. ‘The most effective prayer position is lying down on the floor.’
The repairman couldn’t contain himself any longer. ‘Hey, fellas,’ he interrupted. ‘The best prayin’ I ever did was when I was hangin’ upside down from a telephone pole.’


Goat for Dinner
The young couple invited their elderly pastor for Sunday dinner. While they were in the kitchen preparing the meal, the minister asked their son what they were having. ‘Goat,’ the little boy replied.’Goat?’ replied the startled man of the cloth, ‘Are you sure about that?”Yep,’ said the youngster. ‘I heard Dad say to Mom, ‘Today is just as good as any to have the old goat for dinner.’

Comment by Don Meyer 04.10.09 @ 8:27 pm

Your husband is a very good man. I’m still thinking rude thoughts for you about the bill.

Comment by Channon 04.11.09 @ 8:30 am

I am just glad that the baby was unharmed! Whew. I was pulled out of a car wreck 3 years ago by a huge fireman (it was either him prying the door open, or the jaws of life), and I am grateful to this day.

Comment by karin 04.11.09 @ 10:58 am

I am a big fan of firemen, too. My brother captained Quincy (Michigan) Fire Department (a volunteer position) until retiring a few years ago.

Comment by Diana Troldahl 04.11.09 @ 12:35 pm

I am just glad the baby got out of the car unharmed. Richard was good to try and see it in another light. I would have had a hard time seeing it that way too.

Comment by Alicia 04.13.09 @ 7:07 am

It could be like AAA, where the guy who came didn’t cost the lady any money, he just needs the signature that showed that he did, indeed, show up. And once dispatched, AAA pays the guy even if you’ve gotten your car started/tire changed/door unlocked by the time they get there–the tow truck guy just needs that signature.

Comment by Karen 04.13.09 @ 3:05 pm

We have the right to be annoyed with things that aren’t right and to express that feeling and to remember so we aren’t taken in again. It’s dwelling on it that isn’t helpful. Kudos to the firefighters who responded with sympathy and caring. I find that most people in the fire department are there because they love to help others. It’s the other one, if he really did have an attitude about it, that will feel the weight of his actions sooner if he changes and repents or later at judgement, his choice.

Comment by LDSVenus 04.15.09 @ 10:48 am

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