Filed under: Life
The look on his face when I told him that number!
Okay, there’s a plumber I like, Lee, good guy, a one-man show, been doing this a long time, knows his stuff, but he wasn’t available last time I needed one.
I thought about calling the company of the young guy who had come in order to ask him to, y’know, fix his mistake, if it was his mistake, but I just couldn’t. $850 and I’m still dealing with all this and my carpet’s been wrecked and the sunk-cost fallacy was becoming a little too literal.
It must have kept bugging Lee, because when he was done he felt compelled to talk about it.
I thought the other guy had said he’d replaced everything under the sink but the faucet. Turns out he had not. The two on-off switches were very old and they had failed.
I could attest to that–I’d tried one more time last night to see if I could get them to close and the result was that that five gallon pot couldn’t manage that much overnight. The floor of the cabinet was at last starting to dip heavily downwards and the edge of the carpet in the living room was wet again.
Yeah, he said, they forgot to put a washer in. That’s why it still leaked. That part? he said, pointing to the U-tube. Costs $16 and an hour of his time at most to put in. Then he explained, That company got sold about two years ago and the new owners are pushing their people hard for upsells.
Ah–so that’s why the guy waited for his friend to come over to get me a quote on how he was going to fix the damage to the cabinet floor and the wall behind it. (As I suddenly realized I was apparently paying the first plumber per hour for that, too.) I told Lee, I wasn’t feeling it. Didn’t agree to going forward with it.
He spelled out his own bill: $50 and $22 and $8 for these parts, $80/hour for his time, to say, And THAT is how it’s done.
Nothing drips.
Everything works.
The new faucet looks gorgeous. (Richard laughed when I said that to him. I said, It’s not what you would have picked? He said, No, but it makes you happy and that’s what I want. He is a sweetheart.)
The refrigerator line is hooked up again.
Next time Lee’s too busy I am absolutely going to wait till he’s not.
5 Comments so far
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I’m sorry, “they forgot to put a washer in”? Is that not plumbing 101? Good grief!
Comment by ccr in MA 01.23.26 @ 6:31 amLee to the rescue! It’s so wrong that the other company charged you too much and still did such a bad job. And yes, your faucet is gorgeous!
Comment by DebbieR 01.23.26 @ 9:16 amLee is a true mensch. Enjoy your faucet!
Comment by Jayleen Hatmaker 01.23.26 @ 10:15 amSuch a hassle!
If you have any energy next week, do call the other company to explain the grief (and extra expense) caused by their person’s rushing and leaving out the washer.
You could also leave reviews online – one for the badly run company, and one extolling the virtues of Mr Lee!
[I say this while I really don’t leave online reviews myself …]
Some other options – because something as basic as “they forgot a washer” certainly rises to the level of negligence that should get them paying for the repairs to the remainder of the house – are to read your contract to see what it says about damages, and to contact the BBB and also whatever is the registry of organizations in your area. You should NOT have to pay for repairs caused by their person not knowing/doing his work!
Comment by Margo Lynn 01.24.26 @ 10:55 amLeave a comment
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