Went to the post office yesterday and was quietly admiring the sweater of the woman several people ahead of me. She had nothing in her hands.

The line did not move by a single customer in ten minutes and I was debating putting my boxes on the floor and pulling out the latest hat project. But didn’t. Finally it was her turn, and I couldn’t hear the conversation, I just got the faces and the tones of voice: sweater woman presenting what she thought was a reasonable request, clerk lady quickly turning to sounding like what I can only describe as almost triumphantly unhelpful.

Finally, the lady in the thick single-ply blue top-down hand knit gave up and turned to go in disgust.

I’m picturing myself back when they told me they could not pay out the insurance on a package that was a “this must never be lost” but was, and being blown off and being told it had to be missing for one more day than that before they could make good on it.

Five minutes after I got home I got the message that they had miraculously found it. Right there in that building after a month or two AWOL. I guess I’d put the fear of payout into them.

I hope they didn’t lose something she’d knit for someone.

Whether her issue gets resolved too or not, I wanted her day to go better than that, so as she went past me I asked her if she’d knit her sweater.

She had–but in her moment of trying not to voice how she felt at that clerk she took it out on the yarn: she grabbed a bit of fabric near her elbow and told me, Yeah, but it pills!

It’s beautiful! I said as she continued on by.

And it was.

And that’s the last thing she heard walking out of that post office.

I got the same clerk. She knew I’d seen all that. Maybe she even was glad I’d tried to make things better for the woman. Or maybe it was that because we were actually doing a transaction, her job required that she ask me at the end to click the pointer at the screen to mark whether I was smiley face or sad face at how I’d been helped.

Her face was such a funny mixture of pretty please!!! and this bared-teeth smile that was trying too hard that I fought back the ‘you have got to be kidding me’ impulse, the laugh-out-loud one, too, and gave her her hoped-for smile.

One for each of them. Fair’s fair.