Edit: scratch that–he just called them back and asked them to wait till Monday to let the person have their day off. They were happy to oblige. Heck, I was all ready to invite them to Christmas dinner, especially if it was the same guy as last week.
Suddenly we are (probably briefly) up again and I am typing fast: Happy Birthday, Maddy!
Wishing a Merry Christmas to all, a Happy Hanukkah to our Jewish friends, and the peace of the season however one might celebrate it at this time of the returning of the light.