We’re totally solar.
Over the phone, he recognized who I was from my visit to City Hall. “I don’t know whether to laugh or cry!”
Oh, hey, sir, laugh–it’s a whole lot more fun.
“Don’t pay that!”
As if!
“I have your account marked so it won’t be hit with any late fees or anything while we straighten this out.”
Uh, yeah. And toss out that $808 utility user tax hit while you’re at it, ‘mkay? Thanks.
Isn’t it nice when you get to give someone a funny work story to tell for years?